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Under Folders to Sync it is usually set to Contacts.This way if you delete your CommPortal Contacts it won't delete them form Outlook. Set the Direction to From Outlook Only (this will prevent and protect you from CommPortal application form making changes to your outlook contacts.Next Click on the Outlook Contacts Sync TAB.This will allow you to search your companies Active Directory for contact information, if you are connected to your companies internal LAN.Check the box Use my Active Directory and test the connection.Once installed right click on the CommPortal Assistant ICON in the taskbar notification button and click on settings.
#ZIMBRA OUTLOOK KEEPS RESYNC HOW TO#
This document assumes you know how to install the CommPortal application on your desktop. But beware CTS take no responsibility if you loose your contacts.Ĭommportal Assistant Application Contact Synchronization Setup OUTLOOK to CTSPortal (CommPortal)Īs I said above it is best to have outlook be the main data point of entry for you contacts. If you desire to integrate all these applications together so you only have to maintain one list keep reading. Next I usually install the CTSPortal (Commportal) application on my desktop mostly so I can quickly work with my e-faxes, change my CTSPortal passwords and pins and voice mail settings and search the external contacts for company employee contact information via the Commportal Assistant toolbar's integration with our Active Directory integration, not to mention the ability to synchronize my Outlook contacts into my Contact List in CommPortal.ĬTS als offers the MaX UC Desktop and Mobile Application these contacts integrate into my MaX UC contact list. If I Add/Change or Delete a contact using one or any device all other devices receive the same Add/Change/Deletes. So the 1st thing I do is make sure that my outlook and cell phone contacts are fully synchronizing. Here at CTS we have used bot Microsoft Office 356 (and in the past a Zimbra Mail server which works very similar to a Microsoft Exchange Server), so hopefully the two operate 99.9999% similar when it comes to synchronizing contacts to cell phones and tablets. Well at lest this is how I like to do it and I have to start from some point of reference. This document attempts to explain the integration of the CTSPortal / Comportal, Max UC and your Outlook Contacts and how I best recommend in setting up the synchronization features between all the applications.įirst of all I will assume that you want to mostly protect your Outlook Contacts and that you possibly like to enter and maintain your contact information from you Outlook application on your computer or even possibly your cell phone or tablet.
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2 Commportal Assistant Application Contact Synchronization Setup.